Job Description

Pre-Sales

• Learns and understands the product/s assigned to be supported for pre-sale or post-sale
  activity.
• Assists sales in discovering the client’s needs.
• Create design and/or a bill of materials to solve the client’s problem or needs.
• Accompany the sales or product team in client calls to assist with all technical queries
  and questions from the sales team, resellers, and end-users.
• Conducts technical presentations and Demonstrates products and/or solutions to clients,
  when needed.

Post/After-Sales

• Support or assist resellers in installing/configuring the product/s at their customer’s site.
• Provide basic training and instruction to resellers on how to use the product/s
  effectively.
• Support or assist resellers in their inquiries regarding the product/s.
• Facilitates warranty and support claims of resellers with the product manufacturer.

Job Qualification

• Bachelor’s degree in Computer Engineering, Electronics Communication Engineering,
  Information Technology, or Computer Science.
• With at least 1-2 years of work experience in the same industry. Fresh graduates are
  welcome to apply.
• Must be knowledgeable to different IT Products (Holowits, Ransnet, Citrix, NComputing,
  Huawei Solar, HCL, Veeam, Poly)
• Technical certifications in IT and in the Electronics Security field are an advantage.
• Must be willing to travel occasionally either locally or internationally when needed.
• Must have experience in Product Demo/ Presentations.
• Must be willing to sign a 2-year employment bond.