Date: July 9 – 10, 2024 Time: 1:00 PM – 5:00 PM
Fee: Php 3,500.00 – Member + 12% VAT | Php 4,500.00 + 12% VAT – Non Member

Overview:

This two-day workshop is designed to help managers, HR professionals, and organizational leaders improve their performance management and appraisal processes. Participants will learn how to set clear performance expectations, provide constructive feedback, and conduct fair and effective appraisals. Through a combination of lectures, interactive sessions, and practical exercises, attendees will develop the skills necessary to foster a culture of continuous improvement and high performance.

Objectives:

This workshop aims to provide participants with practical skills and knowledge to enhance their performance management and appraisal processes, leading to improved employee development and organizational success. By the end of the workshop, participants will be able to:

1. Understand the fundamentals and importance of performance management.
2. Set clear, measurable, and achievable performance goals.
3. Conduct effective performance appraisals that promote employee development.
4. Provide constructive feedback and manage difficult conversations.
5. Implement strategies to enhance ongoing performance management processes.

Outline:

Day 1: Foundations of Performance Management

1. Understanding Performance Management

• Definition and key components of performance management
• Importance of performance management in achieving organizational goals
• Current trends and research in performance management

2. Setting Performance Goals

• Principles of setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals
• Aligning individual goals with organizational objectives
• Collaborative goal-setting with employees

3. Performance Planning

• Developing performance plans and expectations
• Role of job descriptions and competency frameworks
• Communicating performance expectations effectively

4. Monitoring and Measuring Performance

• Tools and techniques for tracking performance
• Using key performance indicators (KPIs) and metrics
• Regular performance reviews and check-ins

5. Providing Ongoing Feedback

• Importance of continuous feedback
• Techniques for providing constructive and timely feedback
• Encouraging self-assessment and reflection

6. Hands-On Exercise: Setting Goals and Providing Feedback

• Group activity to practice setting SMART goals
• Role-playing scenarios to provide constructive feedback
• Peer feedback and group discussion

Day 2: Conducting Effective Performance Appraisals

1. Understanding Performance Appraisals

• Purpose and types of performance appraisals
• Common challenges and best practices
• Legal and ethical considerations in appraisals

2. Preparing for the Appraisal

• Gathering and organizing performance data
• Preparing appraisal documentation
• Setting the stage for a productive appraisal meeting

3. Conducting the Appraisal Meeting

• Structuring the appraisal discussion
• Techniques for effective communication and active listening
• Addressing performance issues and setting improvement plans

4. Managing Difficult Conversations

• Strategies for handling difficult or emotional conversations
• Dealing with resistance and defensiveness
• Turning negative feedback into a positive action plan

5. Follow-Up and Continuous Improvement

• Creating development plans and follow-up actions
• Using appraisals to inform training and development
• Fostering a culture of continuous improvement and learning

6. Hands-On Exercise: Conducting Appraisals

• Role-playing performance appraisal scenarios
• Practicing difficult conversations and providing feedback
• Peer feedback and group discussion

Facilitator:

Program Disclaimer:

– We will send a confirmation email with the details and instructions to the participant one (1) business day for online training and (3) business days for face-to-face training before the scheduled date of the program if it will push through or not. All training programs are subject to change depending on the number of confirmed participants. This will not be a liability from our end.
– For participants requiring booking flights and accommodation, please kindly wait for our confirmation if the training will push through. Again, this will not be a liability from our end.
– For cancellation three working days before the scheduled training you need to pay 50% of the total investment fee.