Date: July 4, 2025 Time: 9:00 AM – 5:00 PM

Venue: PMAP Center, Mandaluyong City

Fee: Php 5,000.00 + 12% VAT – Member |  Php 6,000.00 + 12% VAT – Non Member

Training Inclusions:
Training certificate, handouts

Description:

This immersive webinar goes beyond numbers and statistics to explore the profound impacts of workforce dynamics on organizational culture and success. Designed for HR and operations managers, the session provides a strategic framework for understanding global trends alongside in-depth analysis of internal data. Participants will learn how to diagnose the root causes of attrition, develop data-driven and culturally adaptable strategies for retaining talent—especially top performers—and create a resilient, agile workforce ready for future challenges.

Objectives:

By the end of this webinar, participants will be able to:

1. Diagnose Attrition Beyond Surface-Level Metrics: Critically analyze both quantitative data and qualitative signals to uncover the underlying causes of employee turnover.
2. Integrate Global and Local Perspectives: Understand international workforce trends and benchmark against regional data to inform strategy.
3. Develop Culturally-Aware Retention Strategies: Bridge rigorous data analysis with an understanding of corporate culture to drive comprehensive engagement.
4. Build a Resilient and Agile Workforce: Formulate tailored retention initiatives that not only reduce attrition but also empower high-performing talent.
5. Foster Continuous Learning and Improvement: Establish a framework for ongoing measurement, feedback, and adaptation of workforce strategies.

Training Outline:

• Session 0: Introduction – Beyond Numbers, Into the Heart of People
  • Welcome & Setting the Stage: Outline the importance of understanding both metrics and mindset.
  • The Changing Landscape of Work: Discussion on digital transformation, remote work, and the evolving employee-employer relationship.
  • Interactive Icebreaker: Sharing personal experiences with attrition/retention challenges to build rapport and surface underlying themes.

  Session 1: Demystifying Attrition and Retention

  • Foundational Definitions:
    • Attrition vs. Turnover vs. Retention: Understanding subtle but critical differences.
  • Global Trends & Cultural Contexts:
    • Comparative analysis: Global trends, regional specifics, and how cultural nuances affect workforce behaviors.
  • The True Cost of Turnover:
    • Quantitative Metrics: Direct and indirect costs.
    • Qualitative Pain Points: Impact on morale, innovation, and engagement.
  • Interactive Discussion: What does attrition look like within your organization? Dialing into anecdotal vs. data-driven insights.

  Session 2: Deep Dive into Attrition Analysis

  • Measuring Attrition:
    • Techniques in Calculating Turnover Rates: Beyond simple formulas
    • Diagnostic Tools: Employee surveys, exit interviews, pulse checks, and sentiment analysis.
  • Root Cause Analysis:
    • Uncovering Hidden Patterns: How to differentiate between seasonality (e.g., December-January fluctuations) and systemic issues.
    • The Role of Leadership and Culture in Attrition.
  • Case Study Workshop:
    • Interactive group analysis focusing on different industries.
    • Identifying red flags and early indicators in attrition trends.

  Session 3: Transformative Retention Strategies

  • Foundations of Retention:
    • Proactive vs. Reactive Retention Approaches.
    • Strategic Investment in Employee Experience: Linking employee well-being and performance.
  • Data-Driven and Culturally-Aligned Retention Tactics:
    • Calculating Retention Rates with Depth: Incorporating predictive analytics.
    • Strategies for High-Performers: Tailored retention and incentive programs.
    • Encouraging a Learning Organization: Continuous development as a retention tool.
  • Best Practices and Lessons Learned:
    • Benchmarking Against Global Leaders: How top companies create a magnet for talent.
    • Interactive Brainstorm: Participants developing mini-strategies for their key retention challenges.

  Session 4: Crafting Your Integrated Retention Framework

  • Strategic Planning & Implementation:
    • Building a Comprehensive Framework: Alignment with overall workforce and business strategy.
    • Metrics and KPIs: Setting up robust performance indicators for retention success.
  • Cultural Transformation:
    • Enhancing Employee Engagement: Building resilience, trust, and community.
    • Leadership’s Role in Encouraging a Positive Organizational Culture.
  • Workshop Activity:
    • Hands-on session: Drafting a personalized retention plan with actionable steps.
    • Peer Review: Small groups exchange feedback to refine strategies.

  Session 5: Future-Proofing Your Workforce – Continuous Improvement

  • Embedding a Culture of Feedback:
    • Leveraging technology and regular insights to adapt to new challenges.
    • Case Studies: Organizations that successfully reduced attrition through innovative strategies.
  • Discussion & Q&A:
    • Open forum for participants to share insights, pose challenges, and explore creative solutions.
  • Concluding Insights:
    • Summarizing key takeaways and outlining next steps for embedding change.

All training programs are subject to change. Ask about PMAP member rates and pre-registration for the topics you are interested in.