Date: September 28 – 29, 2026 Time: 1:00 PM – 5:00 PM
Fee: Php 3,500.00 – Member + 12% VAT | Php 4,500.00 – Non Member + 12% VAT

Program Overview

This two-day online program equips participants with the knowledge, mindset, and practical tools to understand, lead, and manage organizational change effectively. Participants will explore why people resist change, how to communicate change, and how leaders can help individuals and teams transition successfully.

Learning Objectives

By the end of the program, participants will be able to:

1. Understand the nature and dynamics of organizational change.
2. Identify the drivers and impact of change.
3. Recognize common reactions and resistance to change.
4. Apply models and frameworks for managing change.
5. Communicate change effectively and build stakeholder engagement.
6. Develop strategies for managing resistance and sustaining change.
7. Create a practical change action plan.

Course Outline

DAY 1: Understanding Change and Managing Resistance

Module 1: Introduction to Change Management

Topics:

• Welcome, expectations, and program overview
• What is change?
• Why change is necessary
• Types of organizational change
• The changing workplace environment

Module 2: Understanding the Change Process

Topics:

• Change versus transition
• The organizational and human side of change
• The change curve
• Common employee reactions to change
• The role of mindset in change

Module 3: Change Management Models

Topics:

• Lewin’s Three-Step Change Model
• Unfreeze
• Change
• Refreeze
• Overview of other change frameworks
• Choosing an appropriate approach to change

Module 4: Understanding and Managing Resistance

Topics:

• Why people resist change
• Individual versus organizational resistance
• Signs of resistance
• Constructive and destructive resistance
• Strategies for addressing resistance

Module 5: The Role of Leaders and Managers in Change

Topics:

• Leaders as change champions
• Building trust and psychological safety
• Leading by example
• Supporting employees during uncertainty
• Coaching conversations during change

DAY 2: Leading, Communicating, and Sustaining Change

Module 6: Communicating Change Effectively

Topics:

• Why communication is critical during change
• What employees need to know
• Creating clear and consistent messages
• Listening and responding to concerns
• Communicating difficult changes

Module 7: Stakeholder Engagement and Building Commitment

Topics:

• Identifying key stakeholders
• Understanding stakeholder needs and concerns
• Building participation and ownership
• Creating change champions
• Engaging teams in the change process

Module 8: Building a Change-Ready Culture

Topics:

• Characteristics of change-ready organizations
• Developing adaptability and resilience
• Growth mindset and continuous learning
• Encouraging innovation and flexibility
• Creating a culture that embraces change

Module 9: Managing Change Through Coaching and Support

Topics:

• Supporting individuals through transition
• Asking powerful questions
• Active listening and empathy
• Helping employees identify solutions
• Encouraging accountability and action

Module 10: Developing a Change Action Plan

Topics:

• Identifying the change challenge
• Defining the desired outcome
• Identifying stakeholders
• Anticipating resistance
• Developing communication strategies
• Creating action steps and measures of success

Facilitator

Maribel Villanueva –  Umali, FPM
Certified Shared Leadership Team Coach
Master in Industrial Relations, University of the Philippines

Program Disclaimer:

– We will send a confirmation email with the details and instructions to the participant one (1) business day for online training and (3) business days for face-to-face training before the scheduled date of the program if it will push through or not. All training programs are subject to change depending on the number of confirmed participants. This will not be a liability from our end.
– For participants requiring booking flights and accommodation, please kindly wait for our confirmation if the training will push through. Again, this will not be a liability from our end.
– For cancellation three working days before the scheduled training you need to pay 50% of the total investment fee.

For other queries, you may contact Ms. Jo Abad at jo.abad@pmap.org.ph