Objectives

This workshop will empower HR professionals to utilize emotional intelligence to enhance their leadership capabilities, improve workplace relationships, and foster a positive organizational culture, ultimately contributing to organizational success. At the end of the workshop, participants will be able to:

1. Understand Emotional Intelligence
2. Develop Self-Awareness
3. Improve Social Awareness
4. Enhance Relationship Management
5. Apply EI in HR Practices

Outline:

Day 1: Foundations of Emotional Intelligence

1. Understanding Emotional Intelligence

• Definition and components of EI (self-awareness, self-regulation, motivation, empathy, social skills).
• The role of EI in the workplace, especially for HR professionals.

2. The Science of Emotions

• How emotions impact behavior and decision-making.
• Understanding the brain’s role in emotional responses.

3. Self-Awareness and Self-Regulation

• Techniques for enhancing self-awareness.
• Strategies for emotional self-regulation.
• Practical exercise: Self-reflection and journaling activity.

4. Social Awareness and Empathy

• Developing empathy and understanding others’ perspectives.
• Practical exercise: Empathy mapping.

5. Building Emotional Intelligence Skills

• Techniques for improving emotional intelligence.
• Role-playing exercise: Managing emotional reactions in various scenarios.

6. Case Studies and Group Discussions

• Analyzing real-world examples of EI in action.
• Group discussion: Sharing experiences and insights on EI in HR practices.

Day 2: Applying Emotional Intelligence in HR

1. Emotional Intelligence in Leadership

• The role of EI in effective leadership.
• How HR can lead by example in practicing emotional intelligence.

2. Communication and Relationship Management

• Building strong interpersonal relationships.
• Effective communication strategies for HR professionals.

3. Communication and Relationship Management

• Building strong interpersonal relationships.
• Effective communication strategies for HR professionals.

4. Integrating EI into HR Practices

• Using EI in recruitment, performance management, and employee development.
• Practical exercise: Designing EI-based HR interventions

5. Creating an Emotionally Intelligent Workplace Culture

• Strategies for fostering a positive and emotionally intelligent workplace culture.
• Case study: Organizations with successful EI initiatives.

6. Action Planning and Implementation

• Developing individual and organizational action plans to enhance EI.
• Group activity: Creating a roadmap for integrating EI into HR practices.

Program Disclaimer:

– We will send a confirmation email with the details and instructions to the participant one (1) business day for online training and (3) business days for face-to-face training before the scheduled date of the program if it will push through or not. All training programs are subject to change depending on the number of confirmed participants. This will not be a liability from our end.
– For participants requiring booking flights and accommodation, please kindly wait for our confirmation if the training will push through. Again, this will not be a liability from our end.
– For cancellation three working days before the scheduled training you need to pay 50% of the total investment fee.