Job Description

1. Responds to queries from the accredited providers received through email
2. Provides updates every 3 days to the provider regarding claims status
3. Distributes reconciliation list to PPM Specialists
4. Monitor and ensure daily updating of the PPM tracker
5. Maintains reconciliation records, files, and documents and makes it readily available for future retrieval.
6. Recommend and coordinate with PPM Head in formulating guidelines, policies and system enhancement, process improvement.
7. Evaluates and submit performance evaluation of the team.
8. Perform other tasks/duties to be assigned by the immediate superior from time to time enhancements and process improvements to improve the claims operations.