Job Description

• Handle inbound and outbound calls to assist with inquiries and concerns.
• Provide accurate solutions and ensure a positive customer experience.
• Maintain and update customer records.
• Follow company guidelines and escalate issues when needed.
• Meet performance targets and participate in training sessions.

Qualifications

• Open to High School Graduates, College Undergraduates, or Vocational Course completers.
• BPO/Customer Service experience is a plus but not required.
• Good communication and typing skills. Flexible with shifting schedules (day/mid/night shifts).
• Willing to undergo training.
• Willing to work in Pasig/Ortigas.