Job Description

• Respond to customer complaints and immediately coordinate with technical support
  engineering for servicing schedule and provide follow-up to get customer feedback
  regarding service provided.
• Identify potential new accounts and organize site visits and explain product features
  to win potential client to increase revenue.
• Oversee the dissemination of marketing and sales strategies, product training,
  services etc., ensuring that they are carried out efficiently to increase sales.
• Assist in the processing of sales order (SO), delivery scheduling to ensure products is
  delivered to the reseller at the expected time and in good condition and provides
  billing and credit and collection as needed.
• Maintain good line of communication with principals designated advertising agencies
  and clients regarding promotional activities to ensure target profit is achieved.
• Provide customers with up-to-date information requested.
• Develop and maintain relationships with resellers and other relevant internal groups
  to ensure that the department’s sales target is realized.
• Maintain good relations with resellers to ensure that the company remains as the
  preferred supplier.
• Performs other functions which may be assigned by the immediate superior from
  time to time.

Job Qualification

• Bachelor’s degree in business, Marketing, Communication Information Technology,
  Computer Science, or a related field.
• With at least 1-3 years of work experience in IT Sales (telemarketing, inside sales,
  corporate/retail account manager, channel account executive, Sales Officer/Supervisors)
• Must be knowledgeable or have atleast a background either of the following Ricoh
  Scanner & Phoenix UPS, HP Workstation, AV, Dahua, Sangfor, Veeam, Quest,
  Quantum, Sophos, Huawei Solar, Stratus, etc.